FAQ


Q: What kind of animals can I expect to see?
A: In the wild, gain firsthand experience to be up close with a multitude of flora and fauna in this 130 million-year-old rainforest. Some species are endemic to Borneo and this can be spotted with the help of our nature guides. Some of the common seen animals are: sambar deer, civets, lizards, butterflies, certain birds, several species of primates and insects.


Q: How do I prepare myself for walks?
A: Apart from light and comfortable clothing wear, some basic preparation is like small back-pack, sunscreen application, insect repellant cream, hat, hand towel, a bottle of water and walking stick.


Q: Are the nature walks safe for children?
A: Depending on the age of a child and their fitness level, our 22 marked trails are fully guided and a safety briefing is done before every trekking. Alternatively, our self-guided nature trail on elevated boardwalk with interpretation are suitable for younger children, elderly and lower fitness group.


Q: Are there leeches during the walk?
A: Leeches are common in the rainforest and there are 2 types of species found in Danum Valley. The brown leech lives on the ground and the tiger leech on leaves. Leech bites are not harmful but may leave a slight discomfort feeling from the bite. So far, we have no record of infection resulting from a leech bite.


Q: Should I be worried about mosquitos?
A: Danum Valley is considered to be a low risk area for malaria transmission, however it is advisable to take all necessary measures preventing mosquito bites especially during dusk and dawn. It is advisable also to keep veranda door close from dusk and dawn to avoid mosquitoes entering the room. All rooms are installed with mosquito netting and is provided with an electronic mosquito repellent.


Q: What should I do when I am sick?
A: If a doctor consultation is deemed necessary, we will do an immediate arrangement to send guest to the nearest medical facility for treatment. For minor injury, our service associates are trained with first aid and can assist with a remedy if feeling unwell.


Q: Is Wi-Fi service available at the lodge?
A: Wi-Fi is available at the main lodge. However, due to the remoteness of our location, internet and mobile connection are limited to 2G access only.


Q: What kind of telecommunication facility available in the lodge?
A: We rely on a satellite communication and mobile phones are provided in each room. Guest can also use the main lodge services for fixed line calling, emailing and faxing. If guests are needed to be contacted at our lodge, our reservation office number is +60 89 843 107 and our Duty Manager’s mobile number is
+60 17 897 3787 or email to brl.frontoffice@borneonaturetours.com


Q: What is the weather like?
A: Humid and hot with the occasional rain shower. During the day, temperatures are in the average of 28-30 degree Celsius. The evenings are usually cooler and with the occasional light forest breeze.


Weil’s Disease or Leptospirosis is a water-borne infection that can be transmitted to humans by contact with urine from infected animals. Although the risk of contracting the illness is extremely low, sensible precautions should be taken as follows:

Precautions

  • Prior to any contact with river or canal water, or with structures or banks beside rivers or canals, cover all cuts and abrasions with waterproof dressings.
  • Avoid full immersion in the water.
  • After being in contact with river or canal water, or with structures or banks beside rivers or canals, wash all exposed skin thoroughly with antibacterial soap and clean water. If your clothes or footwear are wet or dirty, wash your hands thoroughly after handling them. It is vital that you do this before eating or drinking.
  • Infection may enter through breaks in the skin, so take particular care to wash any cut, scratch or abrasion immediately.
  • Thoroughly wash the wound in clean water and apply a sterile dressing, with antiseptic if available.
  • Avoid rubbing your nose, eyes or mouth with your hands as infection may also enter the body orally.

Symptoms

Symptoms begin between 3 and 21 days after exposure, with an influenza-like illness with severe headache, high fever, tiredness, chills, muscle aches and vomiting. Later symptoms may include jaundice, eye redness, abdominal pain and diarrhea. Severe cases can cause failure of kidneys or liver. The disease can be fatal – do not ignore symptoms.

For more information on leptospirosis and prevention it would be advisable for you to contact your doctor for expert advice.